Last updated: July 23, 2025
Introduction
StarDoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered website building service for healthcare professionals.
Information We Collect
Information You Provide
- National Provider Identifier (NPI) number
- Email address
- Payment information (processed securely through our payment provider)
- Any additional information you choose to add to your website
Information We Gather Automatically
- Publicly available professional information associated with your NPI
- Published medical research and papers
- Professional certifications and affiliations
- Public reviews and ratings
Technical Information
- IP address and browser type
- Device information
- Usage data and analytics
How We Use Your Information
We use the collected information to:
- Create and maintain your professional website
- Keep your website updated with new information
- Process payments and manage your subscription
- Communicate with you about your account
- Improve our services and develop new features
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- HIPAA-compliant data handling practices
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform
- To comply with legal obligations or valid legal requests
- To protect our rights, privacy, safety, or property
- With your explicit consent
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Export your data in a portable format
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon account termination, we will delete or anonymize your personal information within 90 days, unless required by law to retain it longer.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@stardoc.me
Address: StarDoc, Inc., San Francisco, CA